Careers at CARE

Driver - 002

Riyadh

Major Duties and Responsibilities Ensures through his actions, either directly or indirectly, that a superior quality of medical treatment, compassion and understanding is given to every patient served at the NMC Hospitals and Clinics. With proper coordination with the requesting department/section, to deliver specimen, mails, packages, and other related documents to the indicated addresses. Maintains vehicles and warehouse equipment for the purpose of ensuring safe operation of vehicle. Responsible for pre-operational checking of assigned vehicle assigned prior to the scheduled trip (brakes, lights, fuel, water, oil, tire pressure, and physical feature of the vehicle). Takes necessary precaution while performing the job and to obey the traffic laws and regulations. Builds positive relationships based on respect for others. Demonstrates a helpful positive attitude. Maintains effective communication with peers, staff and visitors. Performs other applicable tasks and duties assigned within the realm of the employee’s knowledge, skills and abilities.

Apply Now

20-Jan-2025

Patient Services Coordinator - 001

Riyadh

..

Apply Now

20-Jan-2025

Call Center Agent - 20

Riyadh

Full time

تاريخ نشر الوظيفة : 05/01/2025 المسمى الوظيفي: موظف مركز اتصال الموقع: [الرياض – رعاية الطبية الروابي] ( هذه الوظيفة تناسب وتتوافق مع ذوي الإعاقة ) الهدف من الوظيفة: إدارة وتنسيق عمليات مركز الاتصال لضمان تقديم خدمة عملاء متميزة. تتضمن هذه الوظيفة الإشراف على فريق العمل وتحسين الأداء وضمان رضا العملاء. المهام والمسؤوليات: إدارة الفريق: الإشراف على موظفي مركز الاتصال وتوجيههم لتحقيق أهداف الأداء. تنظيم الجداول الزمنية وضمان تغطية كافية للمكالمات. تحسين الخدمة: تطوير استراتيجيات لتحسين جودة الخدمة ورضا العملاء. تحليل ردود الفعل من العملاء وتقديم التوصيات لتحسين العمليات. التدريب والتطوير: تدريب الموظفين الجدد على السياسات والإجراءات. توفير الدعم والتوجيه المستمر لأعضاء الفريق. تحليل الأداء: متابعة مؤشرات الأداء الرئيسية لفريق مركز الاتصال. إعداد تقارير دورية حول الأداء ورفعها للإدارة. التواصل مع العملاء: التعامل مع الشكاوى المعقدة والقيام بحلها بطريقة احترافية. التأكد من تلبية جميع استفسارات العملاء بشكل فعال. المؤهلات المطلوبة: التعليم: شهادة جامعية في إدارة الأعمال أو مجال ذي صلة. الخبرة: خبرة سابقة في مجال خدمة العملاء أو إدارة فرق العمل. المهارات: القدرة على تحليل البيانات واتخاذ القرارات. مهارات تواصل ممتازة. فرصة ملائمة للأشخاص ذوي الإعاقة : نحن ملتزمون بتوفير بيئة عمل شاملة وداعمة لذوي الإعاقة. سيتم توفير التسهيلات اللازمة مثل: تكنولوجيا مساعدة (برامج قراءة الشاشة، أجهزة مدعومة). تدريب خاص ودعم لضمان نجاح الأفراد في دورهم.

Apply Now

19-Jan-2025

Consultant Internal Medicine

Riyadh

Job Summary Consultant is responsible for providing care for his/her patients (inpatient and outpatient) maintaining a high-level of professional performance in accordance with: - Evidence based medicine - Professional medical ethics and CBAHI / JCIA standards. - Hospital medical by-laws. - Laws of Ministry of Health in Kingdom of Saudi Arabia and any other applicable regulations according to the departmental quality plan. Providing effective leadership of the department maintaining an appropriate quality plan using measurable performance improvement standards in the field of endocrinology. Major Duties and Responsibilities - Ensures through his actions, either directly or indirectly, that a superior quality of medical treatment, compassion and understanding is given to every patient served at the NMC Hospitals and Clinics. - Provides patient care within the parameters of their professional competence as reflected in the scope of their clinical privileges for both in-patients and out-patients. - Practices within the framework of clinically relevant and scientifically valid standards, guidelines and criteria. - Conducts regular ward rounds on his own and/or as a team to formulate a multi-disciplinary treatment plan. - Performs diagnostic and therapeutic procedures on his/her patients within the range of the specialty. - Assessment and referral of appropriate patients under his/her medical care to other appropriate medical facilities as well as accepting referrals of patients with medical problems in his/her field of specialty. - Participate in the on-call rota of the department for patient care and admission. - Responds to emergencies to offer advice and actively participate with problems if required, related to his/her specialty. - Observes and upholds the patients rights of security, confidentiality and privacy. - Maintains appropriate records of all patients with accurate, timely legible completion of patients medical records. - Consultant has a leadership role in the organization performance. - Supervision of duties of assigned junior staff. - Provides leadership for performance-improvement functions in the process of measurement, assessment and improvement of both clinical and non-clinical process as part of the Departmental Quality Plan. - Active participation in Continued Medical Education (C.M.E.) through educational hospital activities (morning report meetings, grand rounds, clinical tutorials and seminars, journal club, radiology or clinico-pathological conferences). Also, through National and International meetings, conferences and symposia. - Participation in review of literature, case reporting and clinical studies/ research. - Active participation in training program related to his field and organization within the hospital for training of junior medical staff and in-service training for nursing staff and technicians. - Continuous update of his knowledge in the medical field as well as continuously upgrading level of skill in his/her field of profession. - Participation in committee meetings assigned to him/her (e.g. Quality Improvement, Infection Control) - Abides by Department Policies and Procedures, as well as hospital by-laws, Rules and Regulations. - Responsible to educate patients /families as per their needs and to implement their whole role regarding patient / family education process as mention in patient & family education policy and procedure including documentation in patient medical record. - They are knowledgeable about their essential role in patient and family education. - Involves the patient/families in plan of care and respects patients/families regarding their goals and choices of patient care. - Provides health promotion and health teaching thru methods appropriate to a patients’ developmental level, learning needs, readiness and ability to learn, language preference, culture and situations. - Allots time necessary to assess, plan implement and evaluate patient education provided to patients/families with appropriate documentation. - To carry out any other assignments as directed by Hospital Administration and/or the department head and within the realm of his knowledge, skills and abilities. - Performs additional tasks and duties as assigned by Superiors. Reporting to · Head, Department of Internal Medicine Supervises - Senior Registrars, Registrars, Residents, GP, Nurses and other paramedical staff assigned to him. Qualifications: A minimum of: - EDUCATION : - Required Either American Board, or Canadian Fellowship, or MRCP, or Equivalent - Desirable Higher qualifications in his specialty, if any. EXPERIENCE: - Required - Minimum five (5) years experience Post Qualification. - Current valid license to practice medicine in the area of specialty. - Registration in Saudi Commission for Health Specialties and/or Current license to practice medicine in Saudi Arabia. - Desirable · Additional experience in a sub-specialty · Academic affiliation.

Apply Now

15-Jan-2025

Registrar Intensive Care

Riyadh

Job Summary ICU Registrar is responsible for providing the care of his/her patients (inpatient) maintaining a high-level of professional performance in accordance with: - Evidence based medicine - Professional medical ethics and CBAHI / JCIA standards. - Hospital medical by-laws. - Laws of Ministry of health in Kingdom of Saudi Arabia and any other applicable regulations according to the departmental quality plan. Major Duties and Responsibilities - Ensures through his actions, either directly or indirectly, that a superior quality of medical treatment, compassion and understanding is given to every patient served at the NMC Hospitals and Clinics. - Performs history taking, physical examinations, interpretation of common diagnostic tests and document patient condition on admission in the specified admissions sheet. - Admits patients from the hospital E.R. after appropriate discussion and approval of the Consultant under whose name admission is done. - Evaluates new admission and coordinates with Consultant a plan of investigation to establish a diagnosis and a management course. Executes the plan approved by the Consultant. - Conducts daily rounds to all patients in the department. Liaises with the concerned Consultant about care of his inpatients. - Documents plan of patient management and maintains appropriate records of all patients with accurate, timely legible completion of patients medical records. Keeping an updated follow-up in the progress notes. - Seeks the advice of or help of the Consultant whenever the condition of a patient merits further expertise. Works under supervision and instructions of assigned Consultant. - Prepares all discharge summaries, death reports and special reports on related patients. - Presents the new admissions to the department through the daily morning reports. - Participates actively in the on-call rota of the department for patient care and admissions. Responds to emergencies to offer medical care and advice on problems related to his/her specialty. - Assists Senior staff (Consultant) in performing diagnostic or therapeutic procedures to patients in his filed of specialty. - Supervises the Junior Staff in conducting their duties and responsibilities as designated by the department. - Observes and upholds the patients of security, confidentiality and privacy. - Maintains appropriate records of all patients with accurate, timely legible completion of patient’s medical records. - Actively participates in department's educational and training activities. - Abides by department Policies and Procedures as well as hospital by-laws, rules and Regulations. - Carries out administrative or organizational or any other duties as assigned by the Head of the Department in relation to ICU/CCU. - Responsible to educate patients /families as per their needs and to implement their whole role regarding patient / family education process as mention in patient & family education policy and procedure including documentation in patient medical record. - They are knowledgeable about their essential role in patient and family education. - Involves the patient/families in plan of care and respects patients/families regarding their goals and choices of patient care. - Provides health promotion and health teaching thru methods appropriate to a patients’ developmental level, learning needs, readiness and ability to learn, language preference, culture and situations. - Allots time necessary to assess, plan implement and evaluate patient education provided to patients/families with appropriate documentation. - Carries out any other assignments as directed by the Head of Department and within the realm of his knowledge, skills and abilities. Reporting to - Head of Department - Liaises with: All physicians, Nursing staff, other health care professionals, patients and their families. Supervises - All Residents, Nurses and other paramedical staff assigned to him. Qualifications: A minimum of: - EDUCATION: - Required University Master Degree or Equivalent - Desirable Higher qualifications in his specialty, if any. EXPERIENCE: - Required - Minimum of three (3) years in his/her specialty after obtaining Master's Degree. - Current valid license to practice medicine in the area of his specialty. - Registration in Saudi Commission for Health Specialist and/or current license to practice medicine in Saudi Arabia. - Desirable - Additional experience in his/her specialty. - Academic affiliation.