Social Worker

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Job Summary

Responsible for determining, evaluating and making known to the medical staff, social factors relating to illness, hospitalization, diagnosis and recommended treatment of patients, carrying full responsibility for social work aspects of integrated treatment programs and furnishing continuing social work services to patients and their families while they are learning to live with illness or disability.  Will handle a cross section of cases dealt with by the Service which are actively supervised when they involve performance of difficult services in complicated cases.

Major Duties and Responsibilities

·         Ensures through his/her actions, either directly or indirectly, that a superior quality of medical treatment, compassion and understanding is given to every patient served at the NMC Hospitals and Clinics.

·         Interviews people to establish and assess the nature and extend of their problems (nature, cause, components, and impact) and to learn enough about the person to understand the present and potential consequences to him/her.

·         Makes initial plans that outline the content and direction of services required.  Prepares and maintains all file materials on each case.  Prepares confidential records and assures these are not accessible to others unless authorized.

·         Provides assistance and services for concerned individuals, referring them to other Medical or community resources and other organizations as indicated, and assisting them to understand and modify their own patterns of behavior when appropriate.

·         Responsible to educate patients /families as per their needs and to implement their whole role regarding patient / family education process as mention in patient & family education policy and procedure including documentation in patient medical record.

·         They are knowledgeable about their essential role in patient and family education.

·         Involves the patient/families in plan of care and respects patients/families regarding their goals and choices of patient care.

·         Provides health promotion and health teaching thru methods appropriate to a patients’ developmental level, learning needs, readiness and ability to learn, language preference, culture and situations.

·         Allots time necessary to assess, plan implement and evaluate patient education provided to patients/families with appropriate documentation.

·         Consults with and/or informs concerned medical staff regarding social factors and other aspects to assure integrated treatment programs.

·         Maintains confidentiality on all casework study, diagnosis and treatment.

·         Keeps current with new techniques, knowledge of Medical Services, external agency and community resources.

·         Participates in the development of overall social service program planning and in the development and maintenance of public understanding and good working relationships.

·         Performs other applicable tasks and duties assigned within the realm of the employee’s knowledge, skills and abilities.

·         Performs additional tasks and duties as assigned by the management.

Reporting to

           Director of Department

Supervises

None

Qualifications:

A minimum of:

Education:

·         Bachelor’s Degree in social services.

Experience:

·         Two (2) years professional social work experience under professional supervision preferable in healthcare services and in large scale hospital.

·         Registration in SCFHS.

Competencies & skills:

·         Exhibits professionalism and excellent interpersonal communication skills.

·         Working knowledge of computer skills.

·         Excellent command of oral and written English as it is the common language of the multinational patient load. 

·         Requires broad knowledge of the field of social work and a full understanding of the cultural and social aspects in dealing with multinationals.