Medical Reports Clerk - 05

Job Summary

·         Process request for Medical reports for Riyadh Care Hospital in accordance with hospital requirements.

Major Duties and Responsibilities

·         Answer patient inquires in regards to Medical reports, translation, birth notification and sick leaves.

·         Receive request of Medical reports, translation, birth notification and sick leaves.

·         Issues Medical reports, translation, birth notification and sick leaves based on policy and procedures.

·         Follow up with stakeholders for fast preparation and delivery of patients reports.

·         Complete demographic patient information.

·         Provide support and assistance to patients coming for inquiries and/or complaints.

·         Maintain a filing system for quick and easy access of documents.

·         Meets current objectives and positions the organization for future growth.  Completes daily tasks and assignments and processes large volumes of work associated with the operation of the department.

·         Meets and exceeds expectations of internal and external customers.  All organizational and departmental standards regarding quality of performance are met.  Demonstrates a strong commitment to confidentiality.  Participates in quality improvement programs as directed.

·         Builds positive relationships based on respect for others.  Demonstrates a helpful positive attitude.  Maintains effective communication with peers, staff and visitors

·         Performs other work related duties as assigned by the Department Head/Manager.

·         Any additional task within the scope of HIM.   

Reporting to

·         Medical Reports Supervisor/HIM Director/Head

Supervises

·         None

Qualifications:

A minimum of:

Education:

·         Diploma in any related filed.

·         Bachelor’s Degree is preferred.

Experience:

·         Two years’ experience in medical report section  

Special requirements/skills:

·         Fluency in verbal and written English.

·         Must possess thorough comprehension of the ATS system as it relates to the HIM department and utilize that knowledge for practical applications.

·         Ability to operate computerized health information system as required by departmental functions.

·         Ability to understand diverse documentation styles.

·         Exhibits professionalism and excellent interpersonal communication skills.