Registration Clerk

Responsible to register patient admission, open files for new patients and collects the services fee as per their entitlements and under the clear directives of Insurance policy they have.

Major Duties and Responsibilities:

• Ensures through his actions, either directly or indirectly, that a superior quality of medical treatment, compassion and understanding is given to every patient served at the Hospital and Clinics.
• Opening files for new patients and recording the pertained data of the patient.
• Checking the financial coverage of the patient and the required documents.
• Collecting payments from patients and sending them to the cashier on daily basis. 
• Answering the inquiries of patients and visitors.
• Receives requests for physician time from patients, physicians, nurses and other clinic personnel. Schedules and manipulates professional time for patients with objective of optimizing utilization of time and schedules.
• Operates computer using Patient Care System for scheduling patients and checking their eligibility for treatment.
• Ensure to maintain patients confidentiality when required.
• Follows all departmental policies and procedures.
• Participates in on-going education program developed by the department, e.g. Department Policy and Procedures, Fire Safety, Risk Management, Environmental control.
• Performs other clerical duties inherent in the function relevant to scheduling and receiving of patients.
• Performs additional tasks and duties as assigned by the management.Qualifications:

                  minimum of:

• Secondary school certificate.

• Two (2) years' experience.
• Customer service experience and educational course.
• Excellent communication skills in Arabic & English.
• Tact, courtesy and public relations skills are a must.