Medical Coordinator

JOB SUMMARY

The Medical coordinator will organize & manage patient care and patient Journey by proper coordination with related healthcare provider team and patients.

A Medical coordinator will work closely with head of Department and Medical Team.

MAJOR DUTIES and RESPONSIBILITIES

• Acts as a liaison between Doctors, Marketing, and Clients.

• Ensures compliance with policies, local, industry, contractual, and company regulations, standards, specifications, and best practices.

• Guiding staff and patients through admissions and correct medical administrative protocols.

• Coordinating admissions and discharge of patients.

• Consulting with doctors and nurses about patients' medical records.

• Ensuring that forms and documents are correctly filled in.

• Handling complaints and queries professionally

• Reviewing insurance coverage to determine whether services can be billed to patients’ insurance plans

• Coordinating with insurance providers to ensure that claims are processed correctly and on time

• Attend medical coordination and management meetings as requested or required and manage the relationship with the client and all stakeholders.

• Meets current objectives and positions the organization for future growth.  Completes daily tasks and assignments and processes large volumes of work associated with the operation of the department.

• Meets and exceeds expectations of internal and external customers.  All organizational and departmental standards regarding quality of performance are met.  Demonstrates a strong commitment to confidentiality.  Participates in quality improvement programs as directed.

• Follows all facility guidelines outlining standards of attendance and punctuality.  Responsible for reporting to and completing work at assigned times.

• Participates in brain storming sessions to develop marketing and promotional strategies.

• Perform additional assignments and responsibilities as assumed or requested by supervision.

Education

Required

• Diploma / Bachelor’s degree in Administration.

• Diploma / bachelor degree in healthcare management is preferable.

Experience

Required

Two (02) years of experience similar to the job; or an acceptable equivalent combination and experience.

SPECIAL REQUIREMENTS / SKILLS:

• Excellent verbal and written communication skills.

• Excellent interpersonal and customer service skills.

• Excellent organizational skills and attention to detail.

• Excellent time management skills with a proven ability to meet deadlines.

• Ability to prioritize tasks and to delegate them when appropriate.

• Proficient with Microsoft Office Suite or related software.

• Good understanding of Medical Terminology.