Medical Coordinator

• Acts as a liaison between Doctors, Marketing, and Clients.
• Ensures compliance with policies, local, industry, contractual, and company regulations, standards, specifications, and best practices.
• Guiding staff and patients through admissions and correct medical administrative protocols.
• Coordinating admissions and discharge of patients.
• Consulting with doctors and nurses about patients' medical records.
• Ensuring that forms and documents are correctly filled in.
• Handling complaints and queries professionally
• Reviewing insurance coverage to determine whether services can be billed to patients’ insurance plans
• Coordinating with insurance providers to ensure that claims are processed correctly and on time
• Attend medical coordination and management meetings as requested or required and manage the relationship with the client and all stakeholders.
• Meets current objectives and positions the organization for future growth.  Completes daily tasks and assignments and processes large volumes of work associated with the operation of the department.
• Meets and exceeds expectations of internal and external customers.  All organizational and departmental standards regarding quality of performance are met.  Demonstrates a strong commitment to confidentiality.  Participates in quality improvement programs as directed.
• Follows all facility guidelines outlining standards of attendance and punctuality.  Responsible for reporting to and completing work at assigned times.
• Participates in brain storming sessions to develop marketing and promotional strategies.
• Perform additional assignments and responsibilities as assumed or requested by supervision.

REPORTING TO:

• Head of department

SUPERVISES:

• None

QUALIFICATIONS:

Education

Required

• Diploma / Bachelor’s degree in Administration.
• Diploma / bachelor degree in healthcare management is preferable.

Experience

Required

Two (02) years of experience similar to the job; or an acceptable equivalent combination and experience.

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.
• Proficient with Microsoft Office Suite or related software.
• Good understanding of Medical Terminology.